Responsible Gaming at Casiku: Tools, Help and Player Protection
At Casiku, we believe online gaming should always be fun, safe, and controlled. We are committed to helping players enjoy gambling as a form of entertainment — not as a solution to financial or personal issues.
🎯 Our Commitment
We actively support responsible gambling practices and offer tools, resources and professional assistance to prevent problematic gaming behaviour.
🧠 Signs of Gambling Harm
You might be at risk if:
- You gamble more than you can afford to lose
- You chase losses with more bets
- You hide your gambling activity from family or friends
- You feel stressed, anxious or guilty about playing
- You borrow money or neglect responsibilities to gamble
If you relate to any of the above, we encourage you to seek help immediately.
🛠 Player Control Tools
Casiku offers easy-to-use tools for managing your gaming activity:
- Deposit Limits – Set daily, weekly or monthly caps
- Loss Limits – Control how much you can lose
- Session Time Limits – Be reminded to take breaks
- Reality Checks – Pop-up alerts after set time periods
- Self-Exclusion – Temporarily or permanently block access to your account
All features are available in your account settings or upon request through our support team.
👶 Underage Gambling Prevention
Casiku strictly prohibits access to users under the age of 18. We:
- Perform rigorous age verification checks
- Recommend parental control software for families sharing devices (e.g. Net Nanny, Qustodio)
- Immediately close accounts with falsified information
🤝 Support and Resources
If gambling becomes a problem, you’re not alone. Casiku collaborates with independent organisations that provide free, confidential help:
- BeGambleAware.org
- GamCare
- Gambling Therapy
- UK National Gambling Helpline: 0808 8020 133
📬 Contact Us for Help
Need assistance managing your account or limits?
Our trained support team is available 24/7 to help you make informed, responsible choices:
📩 [email protected]