Casiku Privacy Policy: How We Protect Your Personal Data

At Casiku, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information in full compliance with the UK GDPR and other applicable data protection laws.

🔍 What Information We Collect

When you use our platform, we may collect the following data:

• Full name and date of birth
• Email address, phone number, billing address
• Identity documents (for KYC verification)
• Payment method details
• Gameplay activity and session logs
• Device, browser, and IP address

🎯 Why We Collect Your Data

We use your personal data to:

• Register and manage your Casiku account
• Verify your identity and prevent fraud (KYC/AML compliance)
• Process deposits and withdrawals securely
• Provide customer support
• Send relevant promotions (only with your consent)
• Comply with legal and regulatory obligations

🔐 How We Keep Your Data Secure

Your data is stored and processed securely using:

• 256-bit SSL encryption
• Protected servers located in certified data centres
• Access control limited to authorised staff only
• Routine audits and security testing

We do not sell or rent your data to third parties.

🤝 Who We Share Your Data With

We may share your data only with:

• Trusted service providers (e.g. payment processors, KYC tools)
• Legal or regulatory authorities when required by law
• Licensed game providers for technical integration

Every third party must meet strict privacy and security standards.

🧾 Your Rights

As a Casiku user, you have the right to:

• Access your personal data
• Request corrections or deletion
• Object to or restrict processing
• Withdraw your consent at any time
• File a complaint with a supervisory authority

To exercise your rights, contact: [email protected]

⏳ Data Retention

We retain personal data only as long as necessary for:

• Fulfilling contractual obligations
• Meeting legal and regulatory requirements
• Resolving disputes and preventing abuse

After this period, your data will be securely deleted or anonymised.